Return Policy

RETURN POLICY

We take pride in offering exceptional products and service, and truly value your relationship with us. If for any reason you're not fully satisfied with your purchase, we’re happy to offer an exchange or store credit within 7 days of receiving your order. Store credit does not expire.

Return Conditions

• Items must be unworn, in perfect condition, with all original tags attached.
• Store credit will be issued for the total value of the order, excluding shipping fees, discounts, and promotional offers.
• Store credit is non-refundable and cannot be exchanged for cash.

Simple Return Instructions

1. Email us at SaminaMughalCollection@gmail.com within 7 days of receiving your order.
2. Include your order number and indicate whether you’d prefer store credit or an exchange.
• For exchanges, specify the style, size, and color you’d like.
3. Once you receive your Return Authorization Email, ship your package within 5 days.
4. Return shipping costs are the customer’s responsibility and are non-refundable.
5. Returns sent without prior authorization will incur a 50% restocking fee and processing delays.

Please note: All Sale and Clearance items are final sale and not eligible for return, exchange, or store credit.

Processing Time
Please allow 5–10 business days for returns to be reviewed. Once approved, you’ll receive an email with your store credit code. For exchanges, shipping confirmation will follow once the new item has been dispatched.

Important: If returned merchandise is found to be worn, altered, or damaged without prior communication, the return will be declined and sent back.

SIZING GUIDANCE
All styles follow U.S. industry standard sizing. We highly recommend referencing the Size Chart on the product page before selecting your size to ensure the best fit.

CANCELLATION POLICY
Orders may be cancelled at no cost prior to processing.

Please note:
Special Orders cannot be cancelled as these pieces are made exclusively for you.

Your satisfaction is our top priority. If you have questions or need assistance, we’re always here to help.