Shipping & Returns
Shipping
We offer worldwide shipping through trusted courier partners, including FedEx, UPS, and DHL.
Complimentary insured U.S. standard shipping is available on eligible dress orders of $250 or more shipped within the United States. The qualifying subtotal is calculated after discounts and before taxes. Expedited delivery, oversized shipments, orders below $250, and all international shipments are charged at the applicable rate shown at checkout.
Every eligible dress shipment is carefully packed and includes tracking. Carrier coverage and claim requirements apply to insured shipments.
Processing Time
Processing time varies by style and availability. Ready-to-ship items are typically processed within 1-3 business days. Couture, special-order, and designer pieces may require additional processing time.
When your order is dispatched, you will receive a confirmation email with tracking. For a time-sensitive event, order as early as possible and allow time for alterations.
International Shipping, Duties & Taxes
Complimentary shipping is not available for international orders. International shipping charges are calculated based on destination and the delivery method selected at checkout. Duties, taxes, and import fees may also apply. These charges are determined by the destination country, may be calculated at checkout or collected by the carrier, and are the customer's responsibility.
Final Sale & Purchase Confidence
Our luxury dresses and designer collections are secured specifically for each customer. All purchases are final sale and are not eligible for return, exchange, refund, or store credit for fit, preference, event cancellation, or change of mind, except where applicable law requires otherwise.
Before ordering, use our instant designer Size Guide, measure bust, waist, and hips, and choose the size matching your largest measurement. Review the product description for fabric, silhouette, stretch, and fit notes.
Damaged, defective, or incorrectly shipped merchandise remains fully protected. Contact us promptly after delivery with your order number and clear photographs so the issue can be reviewed and resolved.
For complete terms, read our Refund Policy.